Ask a Librarian

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How do I connect to the library printer from my laptop?

8896 views   |   6   10   |   Last updated on Jun 23, 2021   

Wireless Printing

Our university’s printers are set up to allow for wireless printing. However, the method by which you connect to the wireless printer can vary depending on what operating system you are using. Look below to find your operating system, then follow the steps in order to print wirelessly.


  1. Download the “Students Prints Pack"
    StudentBW Print Pack - Download Installer
    StudentColor Print Pack - Download Installer

  1. A downloaded file link titled “Students Prints Pack” will appear at the bottom of your screen. Click this link.

  2. Click “Install” from the box that appears.

  3. The pack will then begin to install. Once it has finished, a box will appear telling you that the installation is complete. Click “Finish.”

  4. Print your documents like you ordinarily would. When you are prompted to choose which printer to print from, the available wireless printers should be among your options. Select that printer and print away.


If you are using a Mac, which program you will need to install can vary depending on your location on campus and the type of document you are printing. Identify the correct program using the following guide.

  1. Click on the correct print package below for the printer you are trying to print from. The printer’s file will download to your computer with the extension “.zip.”
    StudentBW - Download Zip File

    StudentColor - Download Zip File

  2. Double click the “.zip” file. This will cause the computer to change the file type from a “.zip” to “.dmg.”
  3. Double click the “.dmg” file link. A popup window will appear showing an open box icon. Double click on the open box.
  4. Click “Continue.”
  5. Follow the prompts to complete the installation.
  6. Once the installation is completed, go to the App Store on your computer. Click “Updates.” You should then see a “Software Updates” menu with “HP Printer Software Update” beneath it. Click the “Update” button to install the update.
  7. Restart your computer.
  8. Print your document as you normally would. Now when you print, you should see the printer you just installed as an available printer. Select that printer and print away.




View Instructions

Download from Apple App Store Download from Google Play Store
Download from the Apple App Store Download from Google Play Store


For more wireless printing help see:

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How do I renew a book online?

2405 views   |   2   4   |   Last updated on Jun 22, 2021   

Click on the drop down menu labeled "Use Your Library". Next click on "Renew Materials". Click on the Log In button at the top right of the page and use your BYU-I NetId and password to log in. 

Please note: If the books you are trying to renew are overdue, or if they have been placed on hold, online renewal will not work.  The books will need to be returned to the library.


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Can I use the library if I am not affiliated with BYUI?

1844 views   |   1   2   |   Last updated on Jun 23, 2021   

You are more than welcome to come to the library! Community library cards can be purchased for $20 per year. These cards can only be used for book circulation privileges. Access to electronic resources cannot be granted to users not affiliated with BYU-Idaho.

Contact the library services desk at 496-9522 for more information.

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Where can I download Microsoft Office for free?

1715 views   |   2   1   |   Last updated on Nov 15, 2021   

The university has contracted with Microsoft to allow students to download Office at no cost. This link should allow current students to download Microsoft Office. This Link will show the steps to download the software.
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How do I log in to the library to access materials? I typed in my I-number and my normal BYU-I password and cannot get in. I am a current student.

1593 views   |   2   2   |   Last updated on Jun 23, 2021   

Instead of using your I-number, try logging in just like you would log in to your email. Use your BYUI NetId and password instead of the I-number.
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How do I order materials using Interlibrary Loan?

1514 views   |   2   1   |   Last updated on Jun 23, 2021   

Start on the the library website homepage and click the dropdown menu called "Use Your Library". The Interlibrary loan tab is the first on on the list.  After you click on it you will be prompted to login to the Interlibrary loan software using your BYUI NetID and password. Once you have done this and filled out the form asking for your contact information, you will click the button that shows the type of material you are requesting through Interlibrary Loan.

After filling in the appropriate information, click "Submit Request". You will receive an email when the items you have requested are available. Articles will be delivered electronically, and books will be held at the main Library Services Desk for you to pick up.

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How do you access and register for a Library Orientation?

1417 views   |   0   1   |   Last updated on Mar 07, 2022   

The library no longer conducts library orientations that studednts can sign up for but you can watch these videos to get some help or use the chat service on the library homepage! 
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How can I see what books I currently have checked out?

1321 views   |   2   1   |   Last updated on Jun 23, 2021   

The easiest way to find what materials are currently checked out to you, is to go to this link and click on the my account tab at the top of the page.  After entering your I-number and password you should be able to see the items you have checked out.

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Am I able to access the library databases if I am off campus?

1320 views   |   2   1   |   Last updated on Jun 23, 2021   

Almost all resources provided by the McKay library are available to use when you are not on campus. After clicking the link to your selected database from the library website you will be prompted to enter your BYU-I NetID and password. Once you have been authenticated you should have full access to the resources, just like you would if you were on campus.

If you are using the search box on the library homepage and have the "all" or "articles" buttons selected you will be prompted to sign in after clicking the search button. If you have the "catalog" or "website" buttons selected you will not be required to sign in. 

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How much does it cost to print and make photocopies at the library?

1270 views   |   1   0   |   Last updated on Jun 23, 2021   

It costs 4 cents ($.04) per page for black and white printing and photocopies at the McKay library.

Color prints cost 25¢ ($.25) per page.

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Where can I find how to create citations in MLA style?

1254 views   |   1   1   |   Last updated on Jun 23, 2021   

The MLA handbook is located in the Reference section of the library. 

Call Number: REF LB 2369 .G53 2009.

The following link might also be helpful in creating MLA citations: The OWL at Purdue

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Does the library have access to any graduate school practice tests?

1216 views   |   0   0   |   Last updated on Jun 23, 2021   

The Learning Express and the Testing and Education Reference Center (TERC) provide access to a variety of graduate school practice tests.

You will need to create a free user account before you can access the tests in either of these resources.

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Where do I go to see books including those I can order through interlibrary loan?

1215 views   |   2   1   |   Last updated on Jun 23, 2021   

To see the books that are available in the McKay Library, use the library catalog.

If you use the WorldCat database you can see the books that are available in many different libraries.  Most of these books can be ordered via Interlibrary Loan.

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How do I add an annotation to the bibliography I created using Refworks?

1210 views   |   1   1   |   Last updated on Jun 23, 2021   

You will need to add annotations after you have created your bibliography. Create your bibliography using RefWorks and follow the steps to copy it, then paste it into any document creation program you use, such as Microsoft Word or Google Docs. Then write the annotations below each citation in your bibliography. 
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How do I place a hold on a book?

1189 views   |   1   1   |   Last updated on Jun 23, 2021   

To place a hold on a book that is checked out click on the "Reserve This Copy" link. If you are not already logged in to your account you will be asked to login with your NetId and password. Once you login you just have to click on "Reserve This Copy" again and then click the "Place Hold(s)" button. You may also call 208-496-9522 to place a hold.  

When the book becomes available you will be notified by email. The book can then be picked up at the main Library Services desk on the 1st floor of the library.  

Books that are not checked out cannot be reserved for pickup.

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How do I reserve a group study room?

1185 views   |   1   1   |   Last updated on Jun 23, 2021   

Study rooms in the library can be scheduled using the campus scheduling software. This software can be accessed here.

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What are the hours for the Math Lab?

1167 views   |   2   2   |   Last updated on Jun 23, 2021   

The Math Study Center is open:

Monday & Friday 9:00 AM - 6:30 PM

Tuesday - Thursday 9:00 AM - 9:00 PM 

Saturday 11:00 AM - 4:00 PM

The Math Study Center is located in MCK 266 & MCK 270.

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What should I do with a book that I took off of the shelf, but did not check it out?

1130 views   |   2   1   |   Last updated on Jun 23, 2021   

If you have taken a book off of the shelf, and no longer need it, please place it on one of the red shelves at the end of an aisle. This helps us to keep accurate usage statistics for the library.
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Where can I find contact information for library employees?

996 views   |   0   0   |   Last updated on Nov 15, 2021   

You can find contact information here.

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What resources does the library have that contain pro/con arguements on a variety of topics?

836 views   |   0   0   |   Last updated on Jun 23, 2021   

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